Professional, Affordable, Technical Support
Whether you're a Solopreneur or a Multi-National Corporation I'm here to offer you Exceptional assistance
Managed Support
At tpnAssist.com, we offer a comprehensive range of Managed IT Support services that cover every aspect of your technology needs
Remote Support
We provide fast and efficient support for any IT issues, whether you need remote troubleshooting or onsite assistance. Our team is always ready to help with any technical challenges your business faces.
Proactive Monitoring
Through continuous monitoring of your IT environment, we identify and resolve potential issues before they cause disruptions. This includes monitoring servers, networks, hardware, and software for optimal performance.
Backup and Disaster Recovery
Data loss can be catastrophic for any business. We implement robust backup solutions and disaster recovery plans to ensure that your data is safe and quickly recoverable in case of any unforeseen events.
Cybersecurity Management
We take a proactive approach to security with firewalls, antivirus solutions, threat detection systems, and regular vulnerability assessments. Our managed cybersecurity services ensure that your business is protected against potential attacks.
Cloud Solutions
Whether you’re transitioning to the cloud or already using cloud-based platforms, we provide expert support and management for your cloud infrastructure. This includes everything from Microsoft 365 management to cloud storage and virtual desktops.
Vendor Management
Managing multiple IT vendors can be complex and time-consuming. With UK IT Services, we handle vendor relationships on your behalf, ensuring that you receive the best solutions and services for your IT environment.
Outsourced Support
Our outsourced IT support services cover a wide range of IT requirements, ensuring that all your technology needs are met under one roof. Here’s a breakdown of what we provide
Vendor Management
Managing multiple vendors can be time-consuming. We handle the management of all third-party IT providers, from hardware suppliers to software vendors, ensuring smooth operations and quicker issue resolution.
About
My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
Feel free to read some of the testimonials below from real people who have used my services.
Testimonials
"Peter helped me. He has a thorough system of making sure your Virtualmin installation is running what you need for your set up, but no more. By following his instructions on removing unneeded services, I dropped over 100mb of memory used. Also, removing the unnecessary services, like an ftp server, make my hosting more secure.
Thank you Peter."
"I'm glad I got Peter to do the proxy, knows what he is doing and straight to the point where everything has to be done. He has done some extra bits to secure the server. Will be hiring him on other projects soon."
"I just want to say that Peter helped me a huge deal, and still checks in from time to time to make sure everything is going well.
He doesn't just "fix things" - he shows you how to do it yourself, and what may go wrong in the future, and how to fix that.
I was a little shaky going from cpanel to Virtualmin, but after Peter's lessons and cpanel's recent security issues, I'm now confident I made the right choice."
"Started work with us on this project immediately. Within a few hours, had done a quick analysis and proposed a solution. Provided us with a replacement file by the end of the following day."
"Great tutorial Mr Knowles. Was very informative. You really know your stuff. Now I know at least I am starting off with a decent configuration, and that the 'mins' are the way to go for great server control."